1. This kinds of ELM327 bluetooth is just for Android system , does not support IOS system (pls choose elm327 wifi for IOS) .

2. About support car model,we can't promise this product can support all car,if it don't support your car,we can't refund to you,if you don't agree it,please don't place order,thank you.

PS: If TORQUE can connect elm327 well , but shows the error “can not connect the ecu”,that mean elm327 is good, it does not support the car .

3. Works on Phone : Open your android phone software--Setting--Connecting Type--OBD2 Adapter Setting--Bluetooth--Choose Bluetooth Device--OBDII.

   Works on computer : pls make sure the bluetooth version of computer is V2.0 , or bluetooth can not connect .

4. ELM327 just support 12V cars , does not support 24V truck . And it just supports the car with obd2 16pin connectors, does not support extend cable for not 16pin connector .

5. pls clear all information if your android phone connect to your old ELM327 before, or the new elm327 will have problem for connection.

6. if your phone can connect with the device, but it can't find your car:Please check if you have choosed the "OBDII" adapter of "adapter choice" in software setting;Please check your Android systerm version is above V4.0 ( does not test the newest version of Android ) ; Please check the protocol of your car;Try more new cars.

7. It just supports the software in CD .

8. Please close anti-virus programmer when install software,take easy,software in CD are safe to your computer.

9. Item CD will maybe easily broken in shipping way,so if CD cant' readable,please DO