Q&A

Q1. How do I leave my name? What material is your product made of? Will it fade?

A: You can contact me directly and leave your name. Our products are made of 304 stainless steel, mirror polished, and will not fade.

Q2. When will my order be shipped? What is the estimated time?

A: It takes 7-10 working days for our customized products (except holidays and weekends). We use the official Officematics logistics, the estimated time of each logistics method is different. Please pay attention to placing an order.

Q3. Can I change the customized name? I am not satisfied with the product, can I apply for a refund?

A: Our customized information can be changed within 24 hours. After 24 hours, we have already started production and cannot be changed. If it is our product quality problem, we will refund you.